Fuel Cell Today (http://www.fuelcelltoday.com/)

The following provides detail about our Privacy Policy. In general, we use the personal information that we collect from you to process requests, identify personal preferences and match your needs with relevant products and services. This policy only applies to Fuel Cell Today's website (Fuel Cell Today is a trading name of Johnson Matthey plc) and not to the websites of other companies, individuals or organisations to which we provide links.

Consent

You signify your consent to us collecting and processing your personal information by your use of this website. Should for any reason we elect to change our Policy, we will notify you of any changes here, so that you are always kept informed of how we collect and use the information, and when we would disclose it.

Your personal information may also be exchanged with or licensed to third parties (who may be located outside the European Economic Area) in order to enable them to send you details that they think will interest you. If you do not wish to receive this information, please use the "edit profile" page or send an e-mail to this effect to data@fuelcelltoday.com.

In addition, your data may sometimes also be used by us and our associated companies to inform you about changes to our website, new services or offers that you might find interesting. If you do not wish to receive this information, please use the "edit profile" page or send an e-mail to this effect to data@fuelcelltoday.com.

What and How Do We Collect Information about You and How Is It Used?

At certain points during your visit to our website we may ask you to enter your personal details such as your name, home address or e-mail address. You may also be asked whether you consent to use of that data and for what purposes. We will not use your data except to fulfil a request you make when disclosing those details, or if you consent.

When you request a service or product from us or register your details with us, you will need to input your name and e-mail address.

We will also collect information about your tastes and preferences both when you tell us what these are and by analysis of site traffic, including by using cookies and IP addresses (see below).

We use information collected about you to personalise your visits to our website. We also use the information to help us develop the design and layout of our website to ensure that our sites are as useful and enjoyable as possible.

Sometimes we might use the information to let you know about functionality changes to our website, new goods, services or offers that you might find interesting. If you do not wish to receive this information, please use the "edit profile" page or send an e-mail to this effect to data@fuelcelltoday.com.

We also utilise a "edit profile page", which enables you to update your personal information at any time and/or request that we delete your information from our records. This allows us to maintain accurate and up-to-date personal data.

Will We Disclose the Information We Collect to Third Parties?

We may at our discretion choose to exchange or licence your personal information to trustworthy third parties. You may instruct us not to do by amending your personal profile on the "edit profile" page. In addition, Fuel Cell Today and its affiliated companies may provide aggregate statistics or anonymised data about customers, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you.

Fuel Cell Today and its affiliated companies reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests, to operate its systems properly or to protect itself or its users. We also reserve the right to disclose individually identifiable information to third parties where a complaint arises concerning your use of our website, and that use is deemed by us inconsistent with the Conditions of site use.

How Do We Protect Your Information?

We have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Act of 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.

Cookies

A cookie is a piece of information that is deposited by our computer server when you visit our websites which is stored on your computer's hard drive by your web browser. On revisiting Fuel Cell Today's website, our computer server will recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of our website, but our computer server will not necessarily recognise you and your experience will not be personalised. This may mean you need to re-enter certain details even if you have done so before.

What about IP addresses?

Every time you connect to our websites we store web server logs which show your IP address (the Internet number which your machine uses when it is connected to the Internet); what you looked at; whether the page request was successful or not and which browser you use to view the pages.

The use of this data is strictly for statistical purposes only. This helps us understand which areas of the site are of particular interest and also which pages are being requested. It also tells us how many hits and page requests we get.

Links and Banner Advertisements

When you view the Fuel Cell Today site, you may occasionally see a banner advertisement or link to another website. If you click on the banner advertisement or link, the other website will know that you have been viewing the Fuel Cell Today site. However, no other information about your visit to the Fuel Cell Today site is passed on to these other websites. It is possible that owners of the banner advertising or link use cookies to collect data about adverts you have seen, but not necessarily clicked on, to gather data about which advertisement you have seen and where. Fuel Cell Today and its affiliated companies has no control over these as they form part of the banner exchange programming, and the data is not collected by Fuel Cell Today and its affiliated companies.

Customer Feedback and Complaints

We welcome your questions and comments about privacy issues and the design of our website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail stating these to data@fuelcelltoday.com.

Alteration of Personal Details

If you wish to tell us of changes to your personal details or to correct details we hold about you, you should use the "edit profile" page or send an e-mail to this effect to this address: data@fuelcelltoday.com.